Return and exchange
1. To benefit from return, exchange and warranty services, you must bring the original invoice
2. Return and exchange includes all items except for (books, electronic devices, software, electronic games, and prepaid cards) unless a manufacturing defect is found in the item.
3. The item must be in the same condition as when purchased and wrapped in the original packaging.
4. Return within 3 days and exchange within 7 days from the date of purchase.
5. The promotional offer associated with the returned item can be returned if it is in its original condition or the value of the promotional offer will be deducted.
6. Purchases paid with vouchers, credit cards, or by installment purchases cannot be returned in cash.
6. Purchases paid with vouchers, credit cards, or by installment purchases cannot be returned in cash.
(The following conditions are added to website purchases)
8. Receiving the shipment from the shipping company is considered an acknowledgment by the customer that the shipment (carton) is intact and in good condition and has not been opened prior to receipt.
9. The period of return and exchange is calculated from the date of receipt, and it is necessary to bring the sealed purchase invoice that arrived with the shipment.
English